Company without a strategy: [Phone rings] Employee thinks: “Oh-oh… What should I do?” Company with a strategy: Employee says on the phone: “We don’t do that

Company without a strategy: [Phone rings] Employee thinks: “Oh-oh… What should I do?” Company with a strategy: Employee says on the phone: “We don’t do that” — Build a Better Life by Stealing Office Supplies: Dogbert's Big Book of Business, Scott Adams, 1991