4 ms·

Selling discomfort is the business model. Make it so terrible of an experience that people are forced to pay more. Too bad North America (Yes, I AM lumping a bu

• JumpCrisscross 1y ago
  > Make it so terrible of an experience that people are forced to pay more This is ahistoric. Flying started out comfortable and expensive. (Though I’d argue a first-class seat in an unpressurized cabin flying through the weather was less comfortable than a modern economy seat flying over it.) Airlines fought to find ways to make tickets cheaper because a vast majority of flyers choose the cheapest ticket on checkout. (There are legitimate issues with add-on fee transparency. But even after accounting for that, most travelers —until super recently—chose the cheapest ticket.) > doesn't understand the value of trains I’m not seeing that many WestJet routes across which a train would make sense? It certainly wouldn’t be cheaper.