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So they sold their account to a fraudster who also moved into their old address? Sure, it's possible but now verging on the ridiculous. They can use common sen

So they sold their account to a fraudster who also moved into their old address? Sure, it's possible but now verging on the ridiculous. They can use common sense for the refund. They are just choosing not to.

y0eswddl 1y ago
the real reason is that adding friction to returns decreases them in general - even legitimate ones.
qcnguy 1y ago
You don't know they sold their account to a fraudster. You only know that the delivery address changed. That's a very weak signal.