I think their specific get out is that they’re Amazon Spain, IANAL, but I don't think it matters. Any webshop in the EU must sell to all EU customers and they

I think their specific get out is that they’re Amazon Spain, IANAL, but I don't think it matters. Any webshop in the EU must sell to all EU customers and they should provide the same warranty, etc. to all EU customers as if you were buying it in the country they are selling from (Spain in this case). The EU is a single market. https://www.eccnet.eu/consumer-rights/what-are-my-consumer-rights/shopping-rights/guarantees-and-warranties https://www.eccnet.eu/consumer-rights/what-are-my-consumer-r... Amazon is violating EU consumer protection law here, but they probably do it because most customers will feel helpless and not sue them. If you do not want to sue them, the best thing is probably to file a complaint with the Portuguese consumer authority. It's really important to do this, because only when enough people do such a thing, a pattern can be established and they can warn or sue Amazon.