3 ms·

I have the same experience (in the UK) and I have around 400 orders a year... It's selection bias, people will focus on the one bad experience and ignore the 9

I have the same experience (in the UK) and I have around 400 orders a year... It's selection bias, people will focus on the one bad experience and ignore the 99% of time where it works as expected.

jiggunjer 1y ago
I think selection bias is a bit different, keyword being ignore. Maybe negativity bias.