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Amazon in India is truly a miracle service. Affordable, has the largest range of products with quick and easy returns. I think it’s basically impossible to comp
by r_singh 1y ago
Amazon in India is truly a miracle service. Affordable, has the largest range of products with quick and easy returns. I think it’s basically impossible to compete with it.
- palata 1y agoStill in step 1 there?
- mizzao 1y agoFor everyone's context, I think this is about the process of enshittification: 1. Prioritize customers (product feels great) 2. Prioritize B2B (sellers in this case — customer experience starts to suffer) 3. Prioritize shareholders (customer experience is terrible, now sellers' experience starts to suffer too, product eventually dies — though it takes a while)
- palata 1y agoWhich is precisely what the featured article is about :-)
- r_singh 1y agoThanks for sharing. Someone in Indian tech news should cover this and warn people of over reliance on Amazon. In my city there’s a local market which is trying to compete by using Google ads and undercutting Amazon’s pricing for electronics items. It has impressed me. I wouldn’t have found out or actually used it though if it hadn’t been for my senior who’s older and still checks the prices at multiple places before buying.
- r_singh 1y agoYeah I guess so! Maybe a transition between 1 and 2 and I probably am counted as a B2B user by them so maybe it isn’t clear to me yet how shitty they are (becoming). They even have a different account tier for business users.