They helped my ideas be “lying around” and picked from when the crisis happened. In the source, the author says that when there is a crisis (an outage or simil

They helped my ideas be “lying around” and picked from when the crisis happened. In the source, the author says that when there is a crisis (an outage or similar) management will come to you and ask for help solving the problem and you should already have a solution ready to go. What I’ve found is that you should pre-seed your solutions with 1 pagers. Identify things that need to be improved, changes to solve tomorrow’s problems and just take the extra step of writing a 1 pager about it and circulate it. Then when the problem happens that your solution fixes, your fix is already there ready to be fully fleshed out.