Agreed! A credit card dispute is a strong signal from an unhappy customer. And you're going to let it be handled by a robot? That's not smart. If you make it e

Agreed! A credit card dispute is a strong signal from an unhappy customer. And you're going to let it be handled by a robot? That's not smart. If you make it easy for customers to reach a human, and easy for a human to issue refunds, you don't get disputes.