While the set up can be easier, I think there's a few self-inflicted problems at play here: First: Giving a senior with aptitude or dexterity hindrances is alr

While the set up can be easier, I think there's a few self-inflicted problems at play here: First: Giving a senior with aptitude or dexterity hindrances is already a mistake. Even if they are set up they're going to be having trouble with much harder to use apps such as banking, ticketing and government apps which seemingly delight themselves in publishing rubbish. Second: iPhones have assistive access modes which preserve core phone functions while addressing accessibility impairment: https://support.apple.com/guide/assistive-access-iphone/ https://support.apple.com/guide/assistive-access-iphone/ Third: The apple stores are help centres. Not only do they provide free guided setup (and help with forgotten passwords), but they also provide free training on how to use different functions of the phone, both in person or online. Fourth: At any age we already know that some people use and understand technology better than others. (It's interesting to watch different people set up touch-id, some will resist reading any instructions provided on the screen over their own intuition for how the set up should work.) Grouping a room of seniors together to set up a phone is like getting kids from school years 1 through 10 together and expecting them all to perform equally. Finally: Like giving a car to a teenager, one must take some responsibility in dumping such a product on a person who might not be able to handle it. Seniors are still autonomous and will look for help if you're not providing it - scammers enjoy "helping" seniors part with their money this way.