I used to volunteer at an independent living facility for seniors. With a few others, we spent several days teaching them how to use tablets and smart phones. T

I used to volunteer at an independent living facility for seniors. With a few others, we spent several days teaching them how to use tablets and smart phones. The one thing I came away with is what I called the "try it" mentality. A lot of people who came of age with computers, through the 80s and 90s, and especially tech enthusiasts, are more comfortable with this. If you don't know how to do something on a device, try something. Imagine how you would do it in real life without the device, and then try to replicate that on the device. Unfortunately, a lot of non-technical people, especially older people, are deathly afraid they are going to break something. They worry about this so much that they are not willing to just try things, and figure it out. We had to get them comfortable with making mistakes, and that it was OK to make mistakes with these devices, because they are mostly locked down and you can't break them. Especially if you're 73 years old, trying to play bingo.