The KPIs of some random Microsoft middle manager trumps customer priorities. They have a quota to meet! But to play the Devil's advocate: back in the good old

The KPIs of some random Microsoft middle manager trumps customer priorities. They have a quota to meet! But to play the Devil's advocate: back in the good old days, before Google was a thing, I would go out to customer sites and they would ask me with a straight face "why I needed the Internet?" to do my job. (These days I just tether to my phone, but this was long before that was a viable option.) Soon, access to AIs will be like access to Google: mandatory for getting your work done to an acceptable standard in a reasonable time. Those that fight against this are trying to hold the tide back with a broom.