FWIW, around 1/3 of the 55 were customer support. That's not a lot of support per user, but it's not none. And it is enough to get lots of feedback to engineeri

FWIW, around 1/3 of the 55 were customer support. That's not a lot of support per user, but it's not none. And it is enough to get lots of feedback to engineering about things users are having trouble with, because the better you make the product, the less overloaded customer support is.