Well, mainly the PSN hack that followed. Repairing and recovering from that outage required the Playstation org at Sony to adopt a degree of professionalism wr

Well, mainly the PSN hack that followed. Repairing and recovering from that outage required the Playstation org at Sony to adopt a degree of professionalism wrt all tech dev and operations that started paying off remarkably quickly. At the time a good number of people thought as a result of all this Sony would be pushed out of the console business.