Once in complete exasperation at the total absense of copy from a client I offered to write it for them for a modest extra fee, and then rang their phone number

Once in complete exasperation at the total absense of copy from a client I offered to write it for them for a modest extra fee, and then rang their phone number (one of the few pieces of text I did have) and interviewed one of their call center staff to get the down low on the business.