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Brother denies locking third-party ink cartridges

• leakycap 1y ago
  Not sure I see smoke or suspect fire here. The official company response is an unambiguous denial: “We are aware of the recent false claims suggesting that a Brother firmware update may have restricted the use of third-party ink cartridges. Please be assured that Brother firmware updates do not block the use of third-party ink in our machines.” “Brother printers do not intentionally degrade print quality based on whether a Brother Genuine or non-genuine ink/ toner cartridge is used.” As much as I like cheaper toner... every time I've ever bought 3rd party toner or ink it has been seriously sub-par.
  • thegoodduck 1y ago
    I have a brother printer, and it simply locks up when using third party ink.
    • leakycap 1y ago
      Did this happen after a firmware update? Simply locks up as in?