> no? No. Because people don't know how crappy it will be when they book. They're just juggling prices and scheduled times. People who aren't flying very fre

> no? No. Because people don't know how crappy it will be when they book. They're just juggling prices and scheduled times. People who aren't flying very frequently and don't have a trustworthy source of knowledgeable recommendations -- that is, a substantial majority of people -- will never take enough flights to know which airlines are worth $X more. If they even have many options for their route and time.