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In Canada, we've already learned to always fly a European airline when possible. We have some legal protections but Canadian airlines are happy to put people on
by pluc 1y ago
In Canada, we've already learned to always fly a European airline when possible. We have some legal protections but Canadian airlines are happy to put people on a complaint waiting list instead of doing anything - it's pretty laughable. As of August, there's 85k complaints waiting. It's a 1.5-2 years wait.
https://otc-cta.gc.ca/eng/air-travel-complaints-resolution-process https://otc-cta.gc.ca/eng/air-travel-complaints-resolution-p...
- bthrn 1y agoThere is a 90 day decision timeframe starting from the time of submitting a complaint. But note: > Due to a high volume of complaints, there will be a delay between when a complaint is submitted and waits in the queue and when the complaint process will start. wat
- FireBeyond 1y agoLike Amazon, "Two day shipping!"... "Two days from when we actually ship it, which might be today, but might be tomorrow, or in three days from now..."
- sib 1y agoSo... it's kinda like healthcare?