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All this management bullshit might work if your reports were mindless and we didn't live in the age of the Internet; unfortunately in IT, they probably aren't a
by benaston 14y ago
All this management bullshit might work if your reports were mindless and we didn't live in the age of the Internet; unfortunately in IT, they probably aren't and, well, we most certainly do.
Aping emotions, and playing psychological games (like playing dumb, and pretending to be a friend for the purposes of eliciting information) is a dangerous game in our industry because as soon as your reports detect you are behaving in this way the relationship will go south, fast (and permanently.)
Playing mind games like these will cause you to exhibit behaviors more typically associated with psychopathic individuals - and you will set yourself up for having them played back against you.
- SeanDav 14y agoI am not sure this isn't a trolling reply. Since when is modifying your behaviour in order to have a better outcome and to be more socially in tune, signs of a psychopathic individual? I would say a lot more but as I said, I am not sure I am not being trolled.
- stcredzero 14y agoI don't think he's advocating faking these things. I think he's advocating actually being those things. > Everything I just described can be faked. Anyone who has been pressured into buying something they did not need has been on the receiving end of faked listening skills, but there’s a reason why, when you leave the car dealership, that you feel used. You slowly become aware that you were manipulated with a false sense of familiarity and connection. You realize that while they showed interest in you, they didn’t really listen. They have no clue who you are. It was an empty conversation facilitated by manipulation cloaked as listening skills.