I took this as whining. I'm not trying to be a dick but that's how it came off. The whole whining followed by "we can do better" is starting to become really cl

I took this as whining. I'm not trying to be a dick but that's how it came off. The whole whining followed by "we can do better" is starting to become really cliche. Yeah, we can do better but we can also read some manuals, get some tech support, and you know, do some basic troubleshooting before proclaiming that these minor inconveniences should never ever happen ever. We can make better software and we can make it easier to use and we can make everything more convenient but it'll never be enough. Making stuff better doesn't mean ridding it of all possible complications and minor annoyances. In fact, some of the things he complains about are actually features, not bugs and those cases the solution is to get a different product. Everything is broken and nobody's upset? No. Everything is awesome and everyone's jaded.