old flow : send RCA to customer in a timely manner New flow: please run RCA through chatgpt and forward to your manager who will run it through chat GPT and se

old flow : send RCA to customer in a timely manner New flow: please run RCA through chatgpt and forward to your manager who will run it through chat GPT and send to the customer. RCA is now 10x longer, only 10% accurate, and took 3x longer to get to the customer.