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History looks backwards, but decisions have to be made looking forwards. How do you distinguish the case where you do something unpopular, refuse to change it

History looks backwards, but decisions have to be made looking forwards. How do you distinguish the case where you do something unpopular, refuse to change it to conform to your users' wishes, and are wrong?

mikeyur 18y ago
It's a gamble you have to take. Facebook has enough users and enough people depend on the platform that they can make a change (not too drastic) and not many, if any people will leave.