I have been doing something similar for years. My website helps immigrants settle in Berlin. Recently, I've been writing a lot about health insurance. For the

I have been doing something similar for years. My website helps immigrants settle in Berlin. Recently, I've been writing a lot about health insurance. For the last few months, I've been monitoring all health insurance topics in some communities, and actively answering questions. It gave me a much better sense of what confuses people, down to tiny details like "I was given two documents by my insurer, and there is only one upload field in the visa application system". Another couldn't buy the insurance I recommended them because the options in a dropdown did not match his situation 1:1. No one addresses these blockers; they only cover things at a high level. Every time I couldn't answer a question with a link to my insurance guide, I updated the guide. I rewrote some guides 2-3 times this year. On the other end, I was in constant contact with the health insurance broker who answers questions from my readers. That's 5-6 questions per day. Again, I tried to learn from each of those. I think you have to stay close to your users. You might notice tiny details that make a bigger difference than the superfeature you're thinking of building.