A fair point and important distinction, but so is the difference between "we CAN" and "we WILL/DO". That "myth" didn't come out of thin air. It's a result of of

A fair point and important distinction, but so is the difference between "we CAN" and "we WILL/DO". That "myth" didn't come out of thin air. It's a result of of amazon not doing that unless they felt it financially prudent to do so/until enough people bitched about it. The OP article is exhibit A for how common of an issue this was.