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That article still says that "the likely outcome is that providers will be required to refund customers for the unused portion of prepaid terms". So can I now
by spwa4 1y ago
That article still says that "the likely outcome is that providers will be required to refund customers for the unused portion of prepaid terms".
So can I now call Microsoft and get 75% of my Office 365 subscription back?
- raincole 1y agoFrom my understanding, yes. Microsoft should give {unused portion} - {operation cost of migration} back with you if they're compliant with EU laws. Actually, I expect they'd do that. I actually contacted Adobe support many years ago to complain about the cancel fee, and they did cancel the cancel fee for me.
- bilekas 1y ago> That article still says that "the likely outcome is that providers will be required to refund customers for the unused portion of prepaid terms". You say it like that's a bad thing, surely that's fair actually?
- spwa4 1y agoI expect that in the EU, this is somehow only going to apply to small EU companies. I'm sure there's technical reasons for that, that are currently thoroughly de-emphasized, difficult to find, but that will be the outcome. This is also too little, too late, as usual in the EU. Extremely large companies have already profited incredibly of of this. Plus, most provisions are again people, business people, refusing to pay for software. As a software engineer, I can't say I like this idea.