> We now have a plethora of UX logging and can see real time where users struggle. No you can't. That telemetry gives you view into how users are experiencing

> We now have a plethora of UX logging and can see real time where users struggle. No you can't. That telemetry gives you view into how users are experiencing the software is a myth because it doesn't include the actions users don't take and it doesn't include the reasons for actions taken.