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That would help a tiny amount. The bigger problem, which GP alluded to and which is very, very frustrating to entangle, is the incentives around accountability.
by zbentley 1y ago
That would help a tiny amount. The bigger problem, which GP alluded to and which is very, very frustrating to entangle, is the incentives around accountability. Pahlka’s writing puts it better than I could:
https://www.eatingpolicy.com/p/the-water-is-a-mirror https://www.eatingpolicy.com/p/the-water-is-a-mirror
https://www.niskanencenter.org/culture-eats-policy/ https://www.niskanencenter.org/culture-eats-policy/
- jiggawatts 1y agoPrecisely right. Adherence to internal procedure becomes ever more important as organisations grow larger, eventually becoming by far the most critical requirement for all work, internal or external. Cost, efficacy, customer happiness, etc... become distant secondary requirements, dwarfed by the mountains of procedure, policy, and paperwork.