3 ms·

How have so many commenters missed this point?

• 2muchcoffeeman 1y ago
  Are they actually treating their bigger customers this way? Anyone with an account manager is probably fine. Anyone that will potentially be a big customer is getting wined and dined when closing deals. So who is being affected? The lowest tier customers? From their short term perspective I think they’ve just shed all the “low value” customers almost over night. And I’m sure orgs with enough spend can negotiate a bit. I’m not saying I would use slack or that they are good. Just that I think they thought about this.