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Isn't this even more devastating in that respect? A 50x $ increase with only two days notice? This isn't some tech issue, this is directly related to procuremen
by isleyaardvark 1y ago
Isn't this even more devastating in that respect? A 50x $ increase with only two days notice? This isn't some tech issue, this is directly related to procurement.
- alexey-salmin 1y agoRight, but they weren't making money on that either, only $5k/yr. This wouldn't happen to a "top arr client" or whatever is the tiering their account managers follow. Here it likely was the exact opposite: the long tail of low-paying clients is annoying to manage compared to how much they bring cumulatively. So the client had been given a choice of either becoming a high-paying client or stop being a client altogether.
- zoechi 1y agoThat could be done so that it doesn't look like extortion though
- alexey-salmin 1y agoAbsolutely, it's just there's no commercial pressure on Salesforce company structure to evolve towards valuing the feelings of small clients.