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How long have you had the bill alluded to in the top comment on this post? For how long have you been in communication with Slack? The top level comment suggest
by fdsfdsfdsaasd 1y ago
How long have you had the bill alluded to in the top comment on this post? For how long have you been in communication with Slack? The top level comment suggests it might have been months, but at the very least it's been 3 weeks (since 29th Aug).
I'm not defending Slack here, but allowing this to hit the wall and then raising a stink online does everyone a disservice.
Edit: by "you", I mean "the organisation of Skyfall". It's already pretty clear from the number of people chiming in on behalf of the company that this problem has been handed out piecemeal.
- ayoreis 1y ago> Then this spring they changed the terms to every single user without telling us or sending a new contract, and then ignored our outreach and delayed us and *told us to ignore the bill and not to pay* as late as Aug 29 From the top comment, if Hack Club was told to ignore it and not pay, I don't feel they are to blame.
- fdsfdsfdsaasd 1y ago"Blame" is a strong word, but I think it was a mistake to not plan a migration strategy as soon as Slack/Salesforce sent a $200k bill. Even if you have some agent telling you not to pay it, it's clear something is about to go very sideways.
- fdsfdsfdsaasd 1y agoChange "Skyfall" to "Hack Club". It's a bit confusing who is who!