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What "years of institutional knowledge" does Hack Club and others have in Slack? I assume anything more than a week old to be unsearchable. In fact I want chats
by aitchnyu 1y ago
What "years of institutional knowledge" does Hack Club and others have in Slack? I assume anything more than a week old to be unsearchable. In fact I want chats older than 1 week to be deleted so inportant stuff will be copied to wiki.
- sadeshmukh 1y agoWe extensively use Canvases, as well as pinned messages and message links to reference others. As in, I often need to look at older messages, very occasionally years old, but usually within the month.
- wredcoll 1y ago> so inportant stuff will be copied to wiki. Weirdly this part never actually happens.
- accrual 1y agoThere are a few rare folks that love writing wiki pages, the catch is getting one on the team.
- NetMageSCW 1y agoOne isn’t enough (ask me how I know) unless they are involved in everything.
- lazystar 1y agomy favorite part of joining a new team is reading old merge requests and tickets that have a summary of "the reason is based this slack conversation" and then have a link to a slack conversation from a year ago... in an org that deletes slack chats older than 1 year.
- wredcoll 1y agoI mean, yeah, but frankly the link to a source is a big step up from someplaces. Its a culture thing.
- jb1991 1y agoYou would be surprised how many companies use bookmarked Slack posts as their wiki!