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No, what that statement means is "we know that if we just say 'we weren't downgrading performance to save money', you won't believe us, so here is a deep dive o
by levocardia 1y ago
No, what that statement means is "we know that if we just say 'we weren't downgrading performance to save money', you won't believe us, so here is a deep dive on the actual reason it happened"
- bravetraveler 1y agoThey can still do the deep dive, that is absolutely convincing. They likely did: distracted before I could finish [work, unfortunately - incident of our own] My criticism is it's 'puffy'. The 'scope and complexity' for a public postmortem is 'customer-facing'. Otherwise it's a tree/forest scenario. One might say 'the lady doth protest too much'; this should be routine. It is, elsewhere: see Cloud, Web Hosting, PBX. Pick your decade.
- pluto_modadic 1y agothey're big, and we expect proper behavior out of them when they mess up. that includes public details.
- FossQuestion 1y agoWhat deep dive? They explained one of the three issues. and never offered a real solution to the problems. their action items list is just "We will test better next time..."