In tech circles there is a naive utopianism which comprises the "good intentions" currently paving the road to hell. I was just at a talk where they had "AI ex

In tech circles there is a naive utopianism which comprises the "good intentions" currently paving the road to hell. I was just at a talk where they had "AI experts" judge a startup pitch for an AI call center company. None of them could admit that the obvious business model (bill the client based on number of tokens / seconds) would make customer outcomes much worse (by incentivizing the bot to keep the customer on the phone as long as possible and even encourage them to call back). But they refused to admit, or even consider, that business models can be exploitative and full of perverse incentives. These are people at the head of efforts at big-name tech companies and they're too caught up in the dazzle. They won't accept that they are the ones making an entire industry available to grifters by couching all their language in this hope-and-change idealism. Or maybe we're watching how otherwise well-intentioned people can become grifters when they aren't able to reflect on their goals and their actions.