To be fair, I think this is slightly different. Customers paid for a service with high uptime, and they didn't get what they paid for. That downtime likely resu

To be fair, I think this is slightly different. Customers paid for a service with high uptime, and they didn't get what they paid for. That downtime likely resulted in losses (both monetary, and in terms of reputation) for many of those customers. Sure, Go Daddy don't need to provide anything free, but it probably makes good business sense as a gesture of goodwill. (Go Daddy are providing a 30% discount on domains to existing customers, but this doesn't sit right with me. The title of a ZDNet piece nails it: "GoDaddy says sorry, now go buy something").