Whenever I've restored from a backup, it's included all the device music, playlists, contacts, all apps, all app data, icon positions, etc. Basically everythin

Whenever I've restored from a backup, it's included all the device music, playlists, contacts, all apps, all app data, icon positions, etc. Basically everything, just the way I left it. This has even held when restoring an old backup to a new phone the one time I upgraded and the one time I got a replacement device due a defect. This has also been my experience with my iPads. The only time I had a problem with restore, was with my out-of-the-box 'new iPad' not restoring properly, which turned out to be due a failure of the unit. When that was replaced at the Apple store, the new device restored from the old backup flawlessly. Apps, music, movies, layouts - everything. This is why I can't imagine what was going though the author's mind during the whole digression about his trouble with "Other" space in the article. Backing up is the default. Restoring is a straightforward process clearly marked and almost-uncomfortably up-front and accessible. So why didn't he even try that before declaring all his wasted time Apple's fault? A normal user would try the wipe-and-restore. Clearly, I'm not saying backup/restore never fails. But unless the author had it fail, it makes no logical sense to use his experience in paranoia as a 'point' about usability.