Intuitive design is a myth. This idea that a company could build something that is just simply better for everyone is a fallacy. Apple products, considering th

Intuitive design is a myth. This idea that a company could build something that is just simply better for everyone is a fallacy. Apple products, considering their competition, are really good and believe it or not, cost effective. However, some people do things that certain systems don't like. This isn't the users fault. They were not considered in the design of the software. Over 1,000 contacts; sorry. iWork and want to export your workflow to other suite; sorry. Music collection and you want to tag and organize in a way that iTunes wasn't designed to do; sorry. I have been professionally troubleshooting Mac and PC computers for 13 years, and I have seen it all. One of my clients had 10,000 messages... in his inbox. Mac Mail would launch and freeze. Beach ball. This idea that you don't have to do maintenance to a computer was started by Apple, and it's a fallacy too. Apple has done a better job of assembling a set of well rounded tools for the average man, go out side of average and you are on your own. But then you are were you would be on any other platform. iPhoto not doing it anymore? Picasa. iTunes not doing it? Winamp or Songbird for mac. Mac Mail not doing it? thunderbird. Safari? Chrome. I used to have an iPod 60GB and it would about every 4 month get harddrive corruption, then I would have wipe and transfer 60GB via USB. It would take hours. I haven't corrupted my iPhone yet. I don't rock the boat, I try to stay average. I don't change default settings unless its to turn off face recognition or auto-copy. That being said, I have GBs of email going back 6 years (another 6y archived), a 12,000 song 70GB library, and 60GB Aperture library. While I have had my problems, I have never had catastrophic loss, and it works. I am at a loss with all of this ragging. I know there are problem with programs, but that is the essence of programs, no one size fits all.