I see the opposite problem - Customers want "wikis" and "blogs", but don't really know what they are, or don't fully understand the implications (e.g. "on our c

I see the opposite problem - Customers want "wikis" and "blogs", but don't really know what they are, or don't fully understand the implications (e.g. "on our corporate wiki anyone can write anything they want? what if they write something bad!?").