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That's what the Australian Tax Office does. Just a plaintext message that's effectively "you've got a new message. Go to the website to read it."
by viraptor 1y ago
That's what the Australian Tax Office does. Just a plaintext message that's effectively "you've got a new message. Go to the website to read it."
- amysox 1y agoMy doctor's office does the same thing. So do some financial services companies.
- duxup 1y agoAll my medical places I use do that, with the note that you can also use their app. Good system.
- foxglacier 1y agoUnfortunately, my doctor's office texts me their bank account number saying "please pay $75 to this account". It told them that's putting people at risk of phishing but they didn't care.
- darthwalsh 1y agoPersonally, I'd rather they put the HIPAA message content straight into the email, and let Gmail sort out the priority. About 90% "you have received a message" notifications are not actionable: "you made an appointment" or "take this survey nobody cares about."