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> What really struck me was how Amazon's product decisions were driven by internal KPIs rather than user empathy. First day on the job or what?
by mattacular 1y ago
> What really struck me was how Amazon's product decisions were driven by internal KPIs rather than user empathy.
First day on the job or what?
- Herring 1y agoIt’s an ancient lesson that has to be relearned over and over. https://en.wikipedia.org/wiki/The_Woodcutter_and_the_Trees https://en.wikipedia.org/wiki/The_Woodcutter_and_the_Trees
- BillyTheMage 1y agoThanks for the rabbit hole, the Perry Index is my new thing for the next few months I guess
- jennyholzer 1y agoThe ATU index is also worth looking into: https://en.wikipedia.org/wiki/Aarne%E2%80%93Thompson%E2%80%93Uther_Index https://en.wikipedia.org/wiki/Aarne%E2%80%93Thompson%E2%80%9...
- dole 1y agoLooking a little deeper, the author's written a scattering of blog posts in the past 3 years, and has spent seemingly little more time as a professional software developer versus finance/business. Not jaded enough yet for senior