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How realistic are these “synthetic users”? Don’t you lose the intuition and randomness of real people?
by thevicpec 1y ago
How realistic are these “synthetic users”? Don’t you lose the intuition and randomness of real people?
- borja_d 1y agoGreat question. Synthetic users are best for early iteration cycles: spotting usability friction, validating flows, stress-testing designs. They’re not a replacement for real human intuition (e.g. emotions, motivations). Our vision is that they complement human testing: use synthetic users to test 20 times during a sprint, then validate the final version with real humans.