> This seems to presume the company is ready and willing to take feedback. Near the bottom of the blog post it says: > When | What Happened > Day 1, same day

> This seems to presume the company is ready and willing to take feedback. Near the bottom of the blog post it says: > When | What Happened > Day 1, same day | RBI fixes everything faster than you can say "code red" > Credit where it's due – RBI's response time was impressive.