CRM needs to convince the markets that it isn't an AI loser. By saying it has been able to use AI to automate internally CRM is hoping the market will believe t

CRM needs to convince the markets that it isn't an AI loser. By saying it has been able to use AI to automate internally CRM is hoping the market will believe that its AI is good enough to also sell to customers. Unfortunately for CRM, after the earnings print the market still thought it was an AI loser.