Have you tried RCU — reMarkable Connection Utility (sync files over USB or WiFi) https://www.davisr.me/projects/rcu/ https://www.davisr.me/projects/rcu/ Regard

Have you tried RCU — reMarkable Connection Utility (sync files over USB or WiFi) https://www.davisr.me/projects/rcu/ https://www.davisr.me/projects/rcu/ Regardless, expected better support response for a product in this price range.