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My wife's RM can't sync right now due to some time bug. RM's answer was to buy a new one and start paying the cloud subscription.
by grogenaut 1y ago
My wife's RM can't sync right now due to some time bug. RM's answer was to buy a new one and start paying the cloud subscription.
- dmitrygr 1y agoRM/RM2 run linux and you can SSH in and copy files to/fro. It is not hard
- elliotec 1y agoWhat an awful experience for a device that explicitly should not have to do this.
- yupyupyups 1y agoIt's very nice that the option is available though.
- elliotec 1y agoYes, I absolutely agree with that.
- grogenaut 1y agoThey told her how to ssh but nothing else. Painful for her on a product she loves that is actually fine
- lastdong 1y agoHave you tried RCU — reMarkable Connection Utility (sync files over USB or WiFi) https://www.davisr.me/projects/rcu/ https://www.davisr.me/projects/rcu/ Regardless, expected better support response for a product in this price range.
- deleted 1y ago[deleted]
- holletron 1y agoHad the very same issue, couldn't even update the firmware - after some tinkering turns out the solution is fairly simple - ssh into it, disable ntp, set the correct time, enable ntp, reboot.
- elemeno 1y agoI had a similar problem with mine where the clock was out and preventing it from syncing or updating. The solution i was told (and which worked for me) was to plug it into a computer for a while - I assume that some time syncing must happen in the background when it’s connected via usb.