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Give it time? Just because the CEO hasn’t texted you back in the hours after close of business in Paris doesn’t mean the person is ignoring the issue. What are
by eduction 1y ago
Give it time? Just because the CEO hasn’t texted you back in the hours after close of business in Paris doesn’t mean the person is ignoring the issue. What are they supposed to do until business opens tomorrow?
It also sounds like you’ve been in touch with support for a weekend and a few business days and it’s not resolved yet. But it also sounds like communication is ongoing.
In a subsequent message you say your Gmail was compromised and probably your Gandi too. Do you think it’s realistic or desirable for them to sort that in just a few days?
I’ve not loved the direction of the new Gandi but if it were me in your shoes I’d be shocked if it were resolved as quickly as you expect it to be. They have the unenviable task of sorting out your hacker from you from thousands of miles away. I don’t think it’s bad, neccesarily, that they need more than three business days to do it.