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That’s really cool! Was this just with the standard warranty, or did you have to get some sort of extended support plan?
by jlund-molfese 1y ago
That’s really cool! Was this just with the standard warranty, or did you have to get some sort of extended support plan?
- criddell 1y agoIt was the standard warranty which makes me think there was a known flaw in those keyboards. Interestingly, I got nowhere with phone support. The support person told me there were no keyboards available and didn't know when it would be back in stock. So then I contacted Dell support on Twitter (as it was known back then) and they immediately got back to me to find out what happened and arranged the repair.
- the_pwner224 1y agoTheir higher end consumer models come with ProSupport as the standard warranty.