It helps a lot to set expectations though, especially when thinking of an encyclopedia not as a row of dusty old books but as an 'archive of human knowledge'.

It helps a lot to set expectations though, especially when thinking of an encyclopedia not as a row of dusty old books but as an 'archive of human knowledge'. A slightly more precise analogy is probably 'a lossily compressed snapshot of the web'. Or maybe the Librarian from Snow Crash - but at least that one knew when it didn't know ;)