4 ms·

I wish these guys the best of luck. But, as someone who operated the same kind of business successfully for a long time, I have to say that their work is cut ou

I wish these guys the best of luck. But, as someone who operated the same kind of business successfully for a long time, I have to say that their work is cut out for them. You think people are hard to deal with when it comes to computers? Its 100X worse with cars. Computers are cheap, and relatively easy to replace/repair. Now cars, well, good luck with that. The biggest issue in this market are the clients trying to get money out of you for stuff you didnt break. Day in/da out. Its tiring. Reapir shops also go through the same deal, that is why most shops turn into assholes. People make mechanics lose faith in humanity. If any of the yourmechanic.com guys is reading, shoot me an email. I ll gladly talk about what difficulties I had. maybe Ill save you some time/money.

marquis 14y ago
This is a good opportunity for YM to educate their customers. I have a great mechanic who I trust and bears with me when I ask exactly what is going on. We built a relationship based on him educating me. YM could do the same for it's customers. Your cam belt needs repairing? Why exactly? Your wheels needs alignment? Why exactly? Keep a dossier on the car and what's going on and your customers are happier and have less to complain about when they get hit with a $2k upgrade because your car is 15 years old and you can't get a used radiator for your model.
- bigiain 14y ago
  "Your cam belt needs repairing? Why exactly?" I know this one: http://www.flickr.com/photos/bigiain/6110973521/ http://www.flickr.com/photos/bigiain/6110973521/
- orangethirty 14y ago
  Your and your mechanic are rare. Most people dont even stop to listen to what their mechanic says. They just complain how expensive things are, never bothering to find out why it happened.