We have a recent hire who comes from a background where a) the user base was much larger and b) metrics were the best way to understand outcomes. Our company i

We have a recent hire who comes from a background where a) the user base was much larger and b) metrics were the best way to understand outcomes. Our company is smaller and earlier than that. I enjoy the focus on metrics, it's a good push for us, but sometimes you just have to do the obviously good thing for users without trying to build a metrics framework around it.