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What happens if someone opts not to go ahead with the transaction? I don't see a cancel button on any of the forms ...
by niggler 14y ago
What happens if someone opts not to go ahead with the transaction? I don't see a cancel button on any of the forms ...
- nickwoodhams 14y agoCancel button is the worst idea in the world. Not only are they confusing to users, they lower conversion. What's the good in that? I'm going to say the user is smart enough to close the browser window.
- niggler 14y agoPayPal's service (the standard web forms, which your service is competing with) has them all over the place, such as https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/demo/wpstandard/WPStandardDemo3-outside https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/demo... It is generally expected that you have a cancel option (to cancel the transaction). Every online system I've used for payments has a clear "cancel transaction" button.