This is my experience in Zürich. When I first moved there, the lady who helped me get things sorted in the community office(after rolling her eyes aggressively

This is my experience in Zürich. When I first moved there, the lady who helped me get things sorted in the community office(after rolling her eyes aggressively due to all the paperwork errors I’d made while moving) scribbled her direct number in case I needed further assistance. When things are kept local and decentralised, things get a lot easier.